The refund will be processed back to your credit card. 

If you wish to request a refund, please follow the steps below.

◯ For those who have already issued their tickets

→ Please attach a photo of your unused ticket and send the following information to the email address (tickets-inquiry@pia.co.jp).

  *Please make sure the date the photo was taken is clearly visible.  

・Subject: [Refund] 『Yuika』 presents “Tokeisou” #2
・Name
・Email Address
・Number of tickets
・Ticket number (9 or 13 digits)

◯ For those who have not yet issued their tickets

→ Please send the following information to the email address (tickets-inquiry@pia.co.jp).

・Subject: [Refund] 『Yuika』 presents “Tokeisou” #2
・Name
・Email Address
・Number of tickets
・Ticket number (9 or 13 digits)